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| Indicator | Description | Target | 2019 Result | 2018 Result | 2017 Result |
|---|---|---|---|---|---|
|
Average time for managing subcontracting requests |
Average time, in days, between the request by the contractor and its resolution by Red Eléctrica |
<2 days |
1.51 days |
1.51 days |
1.5 days |
|
Average time for managing enquiries to the procurement area |
Average time, in days, for the management of enquiries received, from different stakeholders, through the Procurement Help Desk (ASA) |
<1 day |
0.19 days |
0.09 days |
0.1 days |