'Dígame' Attention Centre

We put at your disposal a communication channel for answering enquiries and claims regarding our services of electricity system operation and the management of the transmission grid. If you would like to send us your messages, please complete the form below and we will reply as soon as possible.

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BASIC PERSONAL DATA PROTECTION INFORMATION
Data controllerREDEIA CORPORACIÓN S. A., NIF: A-78003662, C/Paseo del Conde de los Gaitanes 177, 28109 Alcobendas (Madrid).
Purpose of the processingTo respond to queries, doubts, complaints and suggestions received. The data required on the form must be supplied as mandatory. The application will not be processed unless the mandatory data is supplied.
LegitimationThe data is processed on the basis of the consent granted by ticking the corresponding box.
Recipients of the data (assignments or transfers)The data may be communicated to Redeia´s companies, as well as to judicial bodies or administrations with responsibilities in the area.
Storage periodsThe personal data provided will be kept for the period of time necessary to achieve the aforementioned purpose and, subsequently, duly blocked, in anticipation of their need to meet any liabilities that may arise from the same, during the periods of limitation of such actions and liabilities, after which they will be securely deleted.
RightsYou can exercise the rights of access, rectification, portability, erasure, limitation or, if applicable, opposition. To exercise your rights, please submit a letter to the aforementioned postal address or via email to the following address: digame@redeia.com, including in the subject “Data Protection”. You can also contact our Data Protection Officer at the following address: dpd@redeia.com or with the Supervisory Authority (in Spain, the AEPD).
Further informationFor further information on personal data processing, see our privacy policy at: https://www.redeia.com/en/privacy-policy

 

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